Wolper achieves outstanding results in accreditation audit
Wolper Jewish Hospital has recently undergone full accreditation against all ten National Safety and Quality Health Service (NSQHS) Standards.
Independent auditors recently spent two days at the Hospital reviewing its policies, procedures and practises and have recommended ongoing certification with 26 ‘met with merit’ findings.
The NSQHS Standards were developed by the Australian Commission on Safety and Quality and Health Care to drive the implementation of safety and quality systems and improve the quality of health care in Australia. The ten NSQHS Standards provide a nationally consistent statement about the level of care consumers can expect from health service organisations.
John Tucker, Wolper Chief Executive Officer commented after the auditors’ findings were delivered to Wolper management, “This is such an excellent result as it is well known in the industry that the Commission is granting fewer ‘with merits’ to ensure that each endorsement is truly exceptional and above expectations.”
The auditors recommended ‘met with merit’ findings in the general areas of governance, education, infection control, antimicrobial stewardship, medication management as well as consumer and community partnership.
During their presentation, the auditors specifically praised Dr Ben Basger’s medication review service and Wolper’s Community Partnership Committee, calling it an “enormous driver of extraordinary levels of engagement”. The auditors also noted that “patients obviously feel safe and rightly so…” and that “the close and effective integration of nursing and physiotherapy under your in-house model of care was apparent, unlike other facilities that we visit…”
Daniel Goulburn, Wolper Jewish Hospital President commented, “I express my appreciation to the entire management team led by John Tucker and Tina Boger, Director of Clinical Services, as well as our quality advisors and all staff for the considerable planning, preparation, implementation and effort that has gone into achieving this extraordinary result. They have done us proud.”
The next interim review against Standards 1-3 will be in September 2018 and the next full review will be in March 2020.